When things are chaotic, one is forced to learn.
- You can be strong in words without being offending.
- Being soft in words doesn’t mean you’re being a good relational leader, because…
- Relationships are built with honesty. And if you are not being honest with your feelings, the relationship is not built on solid ground.
- Being apologetic for coming in strong sends a wrong signal — that you probably do not mean what you say.
- It’s ok to be mad. And not sin.
- Apologize for hurting someone’s feelings. But do not apologize for what you said if you mean it and you think what you said is true and is needed.